Terms and Conditions 

Last Updated: April 3, 2025

These Terms and Conditions ("Terms") govern your use of the SMS messaging services provided by Celerify LLC ("Celerify," "we," "us," or "our") via 10-Digit Long Code (10DLC) channels on our website. By accessing or using our messaging services, you agree to be bound by these Terms.

1. Introduction

Celerify LLC offers SMS messaging services that comply with industry standards and regulations, including those applicable to 10DLC messaging. These Terms apply to all users ("you" or "User") who subscribe to, or otherwise use, our messaging services for business communications, marketing, notifications, and related activities.

2. Eligibility

  • User Requirements: You must be at least 18 years of age or have the legal capacity to enter into a binding agreement.

  • Business Use: Our messaging services are intended for use by businesses and organizations that have obtained proper consent from recipients.

3. Definitions

  • 10DLC (10-Digit Long Code): A 10-digit telephone number used for Application-to-Person (A2P) messaging that complies with carrier registration and compliance requirements.

  • SMS Messaging Services: Services that enable the sending of text messages (SMS) via 10DLC numbers.

  • Consent: An affirmative agreement by a recipient to receive messages, including opt-in and acknowledgment of message frequency and content.

  • Opt-In: A process by which a recipient voluntarily subscribes to receive SMS communications.

  • Opt-Out: A process by which a recipient can discontinue receiving SMS messages, as detailed in our opt-out instructions below.

4. SMS Messaging Services

  • Service Description: Celerify’s SMS messaging services allow businesses to send communications via 10DLC channels. These communications may include alerts, marketing messages, notifications, and other informational content.

  • Message Frequency: Message frequency may vary depending on your selected service plan and campaign settings. Standard messaging rates and carrier fees may apply.

5. Compliance with 10DLC Guidelines and Regulations

  • Carrier and Regulatory Requirements: You agree to comply with all applicable federal, state, and local laws, as well as guidelines established by wireless carriers, the CTIA, and other regulatory bodies regarding SMS messaging.

  • Registration and Approval: You must complete all necessary registrations and obtain carrier approvals for your messaging campaigns as required under 10DLC guidelines.

  • Content Compliance: All message content must comply with industry standards and regulations, and must not include prohibited content such as spam, fraudulent material, or any content that violates intellectual property or privacy rights.

6. Consent, Opt-In, and Opt-Out Procedures

  • Obtaining Consent: Prior to sending any SMS messages, you must obtain explicit written consent from each recipient. This includes clear opt-in procedures that inform recipients of the types of messages they will receive and any applicable message frequency.

  • Opt-Out Instructions: Each SMS message must include clear opt-out instructions (e.g., "Reply STOP to unsubscribe"). You are responsible for promptly processing opt-out requests and ensuring that recipients who opt out are not sent further messages.

  • Record Keeping: You must maintain records of all opt-in and opt-out consents for auditing purposes and regulatory compliance.

7. Prohibited Uses

You agree not to use our SMS messaging services for any unlawful, harmful, or abusive purposes. Prohibited activities include, but are not limited to:

  • Sending unsolicited messages (spam) without proper consent.

  • Sending fraudulent, deceptive, or misleading information.

  • Violating privacy laws or infringing on the rights of others.

  • Using automated systems to generate messages that bypass carrier guidelines.

8. Data Privacy and Security

  • Confidentiality: We are committed to protecting your privacy and will handle all data in accordance with our Privacy Policy.

  • Data Use: You agree that any personal information provided in connection with your use of our messaging services will be processed in compliance with applicable data protection laws.

9. Fees, Charges, and Payment

  • Standard Rates: Standard messaging and data rates may apply as determined by your carrier and service plan.

  • Billing: You agree to pay all fees and charges associated with the use of our messaging services in accordance with our pricing and billing policies.

  • Changes: Celerify reserves the right to modify fees and charges at any time, with appropriate notice provided to you.

10. Disclaimer of Warranties and Limitation of Liability

  • No Warranty: Our messaging services are provided "as is" without any warranty of any kind, either express or implied.

  • Limitation of Liability: In no event shall Celerify be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our messaging services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Celerify, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our messaging services or any violation of these Terms.

12. Modifications and Termination

  • Modifications: Celerify reserves the right to update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of our messaging services constitutes acceptance of the updated Terms.

  • Termination: We may terminate or suspend your access to our messaging services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or third parties.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Celerify is organized, without regard to conflict of law principles.

  • Dispute Resolution: Any disputes arising from these Terms or the use of our messaging services shall be resolved through binding arbitration in accordance with applicable rules, unless otherwise required by law.

14. Contact Information

For any questions or concerns regarding these Terms or our SMS messaging services, please contact us at:

Celerify LLC
Email: hello@celerify.com
Address:  21 S 11th St. Floor 2, Philadelphia, PA 19107

Disclaimer: This sample Terms and Conditions document is provided for informational purposes only and does not constitute legal advice. You should consult with an attorney to tailor these terms to your specific requirements and to ensure compliance with all applicable laws and regulations.

This content provides a structured foundation for 10DLC compliance terms and conditions on the Celerify LLC website. Adjust and expand upon these sections as necessary to align with your business operations and legal requirements.